Commercial monitoring in Georgia and Alabama
We are Acom: Georgia’s leader in commercial monitoring
5-Diamond Certified central monitoring
Detailed reporting and fewer false alarms
24/7 Support against fire, intrusion, & more
Why choose Acom to monitor your business?
A closer look at our monitoring services
5-Diamond certified monitoring
All-encompassing security
Fewer false alarms
Real-time alerts & detailed reports
Step one: Install all necessary security equipment
Step two: Receive 24/7 protection from Acom
Acom is more than just monitoring
A commitment to being the best at what we do
Acom Integrated Solutions is helping make Georgia and Alabama safer to live in, play in, and work in, by installing the most sophisticated equipment, hiring the brightest people, and responding faster than anyone else to threats seen and unseen.
What our customers are saying
“I have been with Acom for many years. It has been a pleasure to have courteous professionals come very quickly to take care of security issues I may be experiencing. The workers are proficient and work diligently to get the job completed. Having Acom in town is an added bonus, especially since service calls are usually scheduled within a couple of days. Thanks Acom!!”
Our credentials
Frequently asked questions
What does it mean to be a 5-Diamond Certified monitoring provider?
The 5-Diamond Certification is a designation awarded by The Monitoring Association to the most elite monitoring centers in the United States. This 3rd-party verification requires a central station to pass a number of random inspections and meet quality criteria standards as determined by Underwriter’s Laboratories (UL) and other 3rd party groups.
Acom operates its monitoring from a 5-Diamond central station based right here in Georgia. We believe in everything this designation stands for and continue to raise our standards to meet the qualifications of this program.
How does Acom’s monitoring service handle emergency alerts and notifications?
When an incident occurs, Acom’s monitoring team quickly verifies the situation and immediately sends alerts to designated contacts, including business owners, security managers, or local emergency services, depending on your setup. This verification process ensures that only real threats trigger emergency alerts, which reduces unnecessary responses and guarantees that critical situations receive prompt attention.
During an event, Acom provides real-time updates to keep you informed of the status and any required action. With our streamlined process, your business benefits from faster responses, clearer communication, and a structured protocol for handling potential threats as efficiently as possible.
Can monitoring be integrated with my existing security systems?
Yes, Acom’s monitoring services are designed to integrate seamlessly with most existing security systems, including video surveillance, access control, and fire alarms. This interoperability creates a unified security platform that enhances both monitoring and response, allowing our team to coordinate action quickly when an alarm is triggered.
How does Acom minimize false alarms, and what happens if one occurs?
Acom minimizes false alarms through advanced verification methods and trained operators who analyze each signal before dispatching responders. We use techniques such as video verification and dual-signal confirmation to accurately assess threats, reducing unnecessary emergency responses and preventing disruptions to your business.
If a false alarm does occur, our monitoring team will assess the cause, notify the appropriate contacts, and recommend preventive steps to avoid future occurrences. This proactive approach keeps operations running smoothly while ensuring that your security remains a priority.
How can I access monitoring reports, and what information is provided?
Acom provides detailed monitoring reports that record all security events, system status updates, and responses taken. You can choose daily, weekly, or monthly summaries, tailored to fit your business needs. Each report provides a comprehensive overview, highlighting trends, recurrent issues, and insights into system performance.
Having this information at your fingertips allows you to evaluate your security measures, make data-driven improvements, and keep an informed view of your facility’s protection.
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