Industries · Hospitality

A Welcoming Property That Still Watches Every Door.

We know what’s at stake when a guest room door is compromised, an event space goes unmonitored during a large gathering, or a network breach exposes guest payment data during a busy weekend.

Acom designs integrated security, fire, and network solutions for hotels and hospitality properties, protecting guests, rooms, parking areas, and back-of-house operations while preserving the welcoming experience guests expect and keeping payment systems secure.

Protect.·Manage.·Respond.
★★★★★
Acom’s system protects our guests without making the property feel locked down. Our front desk team barely notices it’s there, and that’s exactly the point.
General Manager
Independent hotel, Southeast region
Solution Education

Security Designed for How Hospitality Properties Actually Operate

Every property balances a welcoming guest experience against room, event, and back-of-house risk, so Acom builds from these core capabilities rather than a single fixed package.

Guest Room Access Control

Guest Room Access Control

Protect guest rooms and back-of-house areas with access control that stays invisible to the guest experience.

Video Surveillance

Video Surveillance

Monitor lobbies, parking areas, and event spaces with cameras built for continuous property coverage.

Fire & Life Safety

Fire & Life Safety

Manage kitchen, laundry, and sleeping-area risks for guests who may be unfamiliar with the property.

Guest Wi-Fi & Network Separation

Guest Wi-Fi & Network Separation

Maintain dependable guest Wi-Fi and payment systems with proper separation from property-management networks.

Back-of-House Security

Back-of-House Security

Secure loading docks, storage, and staff-only areas without disrupting guest-facing operations.

24/7 Monitoring

24/7 Monitoring

Professional monitoring watches every property around the clock, alerting staff and first responders fast.

How Acom Builds

A Design Process Built Around Your Property, Not a Catalog

Acom systems for hotels and hospitality properties are purpose-designed around your specific layout, guest experience, and event schedule, not pulled from a standard equipment list.

1

Site walk & risk assessment

We walk your property, identify guest, event, and back-of-house risk points, and document existing safety procedures.

2

Zone mapping & device layout

We map every guest floor, event space, and back-of-house area into logical zones with the right device for each.

3

Phased, low-disruption installation

Certified technicians install in phases so guest experience and daily operations continue without interruption.

4

Acceptance testing & commissioning

We test every device, confirm alarm and monitoring paths, and document a clean baseline before the system goes live.

5

Staff training & credentialing

Your staff learns badge issuance, alarm procedures, and escalation steps so the system fits how your property actually runs.

6

Ongoing service & system health

We monitor system health, schedule preventive service, and respond quickly when something needs attention.

UL-listed central-station monitoringState licensedNFPA compliance codesSIA-certified designPCI-aware network design

Acom designs and supports systems for properties of every size, from a single boutique hotel to a multi-property portfolio, scaled to match your actual footprint.

One Acom

One partner for security, fire, and network

Most providers handle one piece. Acom designs and supports all three — so the systems that protect your business actually work together.

Security

Protect people and property with integrated systems.

  • Intrusion detection
  • Video surveillance
  • Access control
  • Automation & monitoring

Fire

Stay safe and compliant with full life-safety coverage.

  • Fire alarm design & install
  • Sprinkler & suppression
  • Inspection & maintenance
  • Testing & compliance

Network

Keep operations running with secure IT infrastructure.

  • Managed IT services
  • Cybersecurity
  • Backup & disaster recovery
  • VoIP & phone systems

Fewer vendors. One accountable partner.

When your security, fire, and network systems come from one team, there’s no finger-pointing and no gaps between providers. You get unified support, systems that integrate cleanly, and one number to call when it matters — backed by the same responsive team for the life of every system.

General manager reviewing a security system with an Acom technician Why Acom

You Didn’t Take This Job to Spend Nights Worrying About a Guest Room Breach or a Payment System Compromise.

You took it to keep guests comfortable, staff supported, and the property running smoothly. But a compromised guest room, an unmonitored event space, or a network gap in your payment systems is exactly what puts all of that at risk. Without the right security partner, a hospitality property risks guest safety incidents, data breaches, and the kind of review that damages a property’s reputation for years.

The Shift

From a general manager who worries about what an unmonitored corner of the property might hide, to one who knows every entry point, every camera, and every system is designed around how their property actually welcomes guests.

Acom brings 50+ years of experience, a track record in the top 1% of alarm companies nationwide, and a certified team who understands the operational reality of hospitality, not just the equipment.

Our plan to get you there

1
EvaluateWe assess your facility, risks, and compliance requirements.
2
InstallCertified technicians deploy vetted equipment.
3
Monitor & SupportWe watch over and service the system for life.
Frequently Asked Questions

Hospitality Security Questions, Answered Directly

Cost depends on the size of your property, the number of rooms and entry points you need to cover, and whether you add central-station monitoring. After a free assessment, we give you a clear, itemized quote with no surprises.
No. We install in phases so guest experience and daily operations continue throughout the project, and we schedule disruptive work during low-occupancy periods whenever possible.
Yes. Our team designs access control and surveillance that protects the property without making it feel locked down or intrusive to the guest experience.
In most cases, yes. We evaluate your existing access control, cameras, and network infrastructure during the assessment and design around what’s worth keeping.
Our central station verifies and responds to alarms as they happen, 24 hours a day, every day of the year, and escalates to your designated staff and emergency services as needed.
Yes. Ongoing service and system health monitoring are part of every engagement, so your system stays reliable long after installation.

Stop Worrying. Start Protecting What Matters Most.

Schedule a free, no-obligation property assessment. We’ll walk your property, identify the gaps, and show you exactly what protecting your guests and staff would look like.