Managed IT services in Georgia and Alabama
End-to-end IT support and protection for your business
Safeguard data, prevent downtime, and keep your technology running smoothly with Acom
We are Acom: Georgia’s leader in managed IT solutions
24/7 IT help desk assistance
Reliable data backup & recovery
Trusted by thousands of Georgia businesses
Acom: A trusted partner in managed IT
Acom’s Managed IT services offer Georgia-based companies unmatched support and security. From patch management and VPN setup to reliable data backup and recovery, our team handles every aspect of your IT infrastructure. Acom works with companies large and small and can scale your managed IT services based on your growth goals. Hundreds of companies already rely on Acom for their managed IT services. Give us a call and see for yourself why we’re rated so highly!
A closer look at our managed IT services
Proactive monitoring and maintenance
Acom’s Managed IT services include continuous monitoring and regular maintenance to prevent issues before they impact your business. This proactive approach keeps your systems running at peak performance and minimizes unexpected disruptions.
Exhaustive cybersecurity protection
Safeguard your data with Acom’s advanced cybersecurity solutions, including firewalls, data encryption, and malware protection. Our layered security strategy protects against evolving threats and ensures your information remains secure.
Reliable data backup and recovery
Acom’s backup and disaster recovery solutions provide dependable protection for your critical data. With regular backups and a comprehensive recovery plan, your business is protected against damaging ransomware attacks that could destroy your data and reputation.
24/7 help desk support
Our dedicated help desk team is available around the clock to assist with IT issues, troubleshooting, and technical guidance. Acom’s support ensures that your team has access to prompt assistance, which in turn keeps productivity high and downtime low.
Step one: Customize your managed IT solution
Acom begins by conducting a thorough assessment of your current IT environment, identifying areas for improvement and potential risks. Our team then designs and implements a customized Managed IT plan that includes proactive monitoring, cybersecurity, and network optimization, all tailored to meet your business’s specific needs.
Step two: Monitor, support, and secure your business
Once your IT infrastructure is set up, Acom’s team provides 24/7 monitoring and technical support to keep your systems running smoothly and securely. With continuous oversight, regular updates, and fast responses to any issues, Acom ensures that your IT remains efficient, protected, and ready to scale as your business grows.
Acom is more than just managed IT
A commitment to being the best at what we do
Acom Integrated Solutions is helping make Georgia and Alabama safer to live in, play in, and work in, by installing the most sophisticated equipment, hiring the brightest people, and responding faster than anyone else to threats seen and unseen.
What our customers are saying
“Their team was professional, knowledgeable, and attentive to my needs. Installation was smooth, and the system works flawlessly. I feel safer and more secure in my home knowing Acom is protecting it. Highly recommend their services!”
Our credentials
Frequently asked questions
What specific IT services are included in Acom’s Managed IT package?
Acom’s Managed IT package provides a comprehensive suite of services tailored to support your business’s unique needs:
- Proactive Monitoring & Maintenance – Continuous monitoring and regular maintenance of your IT systems to prevent issues before they impact your operations.
- Cybersecurity Solutions – Advanced protection, including firewalls, antivirus, and intrusion detection, to safeguard your data from cyber threats.
- Data Backup & Disaster Recovery – Reliable data backup solutions and a disaster recovery plan to keep your business prepared for any potential data loss.
- Network & Cloud Management – Oversight of your network and cloud resources for optimal connectivity, scalability, and security.
- Help Desk Support – A dedicated support team to troubleshoot technical issues and provide guidance to your staff.
What is Acom’s approach to data backup and disaster recovery?
Acom takes a proactive approach to data protection, with regular backups and a pre-planned disaster recovery plan. Our systems perform automatic backups of your critical data and maintain exceptional security of those backups. In the event of a cyberattack, system failure, or natural disaster, Acom’s disaster recovery plan is designed to restore your systems quickly and prevent data loss.
How will Acom’s managed IT services integrate with our existing systems?
Acom’s Managed IT services are designed to integrate seamlessly with your existing IT infrastructure. Our team conducts an in-depth assessment of your current systems to identify compatibility needs. We work with your specific hardware, software, and network configurations to create a cohesive setup, so all IT components function as a unified system. This integration approach not only enhances system reliability but also ensures that any upgrades we implement align with your business’s technology environment.
What is the process for onboarding and transitioning to Acom’s Managed IT services?
The onboarding process begins with a comprehensive assessment of your current IT environment. Based on this assessment, Acom designs a tailored onboarding plan that outlines each step of the transition, covering aspects like data migration, network configurations, and security protocols. Our team works closely with you to minimize disruption and prepare your systems for a seamless shift to managed IT.
During the transition, Acom’s support team is readily available to address questions or concerns and ensure every component is functioning smoothly. We conduct thorough testing to verify that all systems are operational, reliable, and secure. Once onboarding is complete, we provide ongoing support and guidance to keep your IT infrastructure optimized and fully aligned with your business objectives.
How does Acom provide technical support to our team, and what response times can we expect?
Acom offers dedicated technical support through our help desk. Support is provided both remotely and on-site, depending on the nature of the issue. Our response times are lightning-fast, with standard support requests typically addressed within a few hours. For urgent issues, we prioritize an immediate response to keep your business running smoothly and minimize downtime.
Trusted by these local businesses
Request a free quote today
Acom’s experts are leading the way to a safer world. Call today and learn how Acom can manage or assist your IT.